For Employers

At Matrix we recognize that being an HR leader/supervisor can be a challenge. We specially designed our EAP services to address the most common workplace challenges while providing needed care to employees. The Matrix EAP includes consultation services for supervisors and human resource professionals. Speak with experts who can assist in addressing individual and organizational concerns safely and effectively. When you reach out, you’ll be greeted with an intake coordinator who will guide you to the right support you are looking for.

24/7 Crisis Services

No one ever expects to be in a state of crisis. When these situations occur it can be difficult to know how to respond or help an employee. Knowing where to turn to can be helpful in a time of need. Matrix is available 24/7, 365, and can be accessed by anyone in need no matter the time of day.

If you or an employee is in a state of crisis and needs to speak with one of our crisis counselors immediately, give us a call at 800-886-1171.

Drug Free Workplace Training

Drug-Free Workplace Training educates employees on the dangers of substance abuse, including alcohol, tobacco, and other drugs within the context of workplace health and wellness.

Click here for training

Educational Seminars

Matrix offers educational seminars that allow employees to grow both professionally and personally. If you are looking to set up a seminar for your group, give us a call at 800-886-1171 or reach out directly to your account manager.

Example Training includes:

Stress Management
Assertiveness Training
Coping with Loss
Dealing with Difficult People
Coping with Uncertainty
Marital and Parenting Issues
Drug and Alcohol Abuse

HR & Supervisor Documents

Critical Incident Stress Debriefing request form

Supervisory Referral Forms

Supervisor Brochure

Your EAP Brochure

Management Consultations

Being a manager in today’s business climate has never been more difficult. Knowing the best way to respond to a difficult situation is the key to a successful engagement. As a part of our Employee Assistance Program, management can call on Matrix anytime to receive a management consultation session on issues such as wrongful discharge, sexual harassment, problematic employees, etc. To access this benefit give us a call at 800-886-1171.

Management Reporting

Utilization reports are sent on a quarterly basis. If you have questions about your group’s utilization contact your account manager at 800-886-1171.

Supervisor Training

Matrix provides 30- to 45-minute online training webinars to improve how supervisors address employee work or behavioral issues. Training will cover two basic types of supervisory referrals:

Formal Referrals: an employee signs authorization for communication between the psychologist and HR or management.
Informal referrals: the EAP is suggested to an employee by management or HR without necessitating feedback.

Additionally, participants can take an exam following the webinar to receive a certificate of completion.

To take the supervisor training, click here

Supervisory Referral

Matrix offers consultations for supervisory level employees on how to manage their employees to elicit their maximum potential. Supervisors are also an essential part of the process of creating understanding about what an EAP program offers its employees. As a result, supervisors will also be instructed on how to utilize their Employee Assistance Program to help with any troublesome situations.

To access this benefit, give us a call at 800-886-1171

Click here to download Authorization to Release Protected Information PDF

Click here to download Supervisory Referral PDF

Workplace Trauma/Crisis Response

At your request, Matrix will be on-site to help employees return to normalcy in the aftermath of traumatic events such as incidents of workplace violence, natural disasters, or even something as common as a car accident involving an employee.

A typical Critical Incident Stress Debriefing (CISD) consists of a process group made up of employees both directly and indirectly involved in the incident as well as having a psychologist available either onsite or virtually to provide individual one-on-one sessions. Primary components of a CISD include normalization of overwhelming reactions and emotions, a “safe” environment for the necessary processing and integration of the event, opportunity for peer and professional support, and the opportunity to obtain professional assistance if needed.

Give us a call at 800-886-1771 or reach out to your account manager to arrange for CISD services.

EAP Orientation

Understanding your EAP benefit is the first step to maximizing its potential. Our comprehensive orientation video below will help you to understand your benefit in greater detail.

View the EAP Orientation Video

Share this link to require your employees to view the EAP Orientation Video