Matrix provides 30- to 45-minute online training webinars to improve how supervisors address employee work or behavioral issues. Training will cover two basic types of supervisory referrals:
- Formal Referrals: an employee signs authorization for communication between the psychologist and HR or management.
- Informal referrals: the EAP is suggested to an employee by management or HR without necessitating feedback.
Additionally, participants can take an exam following the webinar to receive a certificate of completion.