The Matrix EAP includes consultation services for supervisors and human resource professionals. Speak with experts who can assist in addressing individual and organizational concerns safely and effectively.
We specially designed our EAP services to tackle the most common workplace challenges while providing needed care to employees. In addition to free, over-the-phone consultations, supervisors and HR reps can refer an employee to the EAP for support. In serious cases related to job performance, litigation, behavioral issues, and other issues, they can also mandate treatment or assessment, and acquire the employee’s written consent for release of information. In any event, our goal is to help resolve the issue, save the employee’s job, and create a workable solution that ensures the employee’s continued success.